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Post by Admin on Feb 8, 2013 8:43:56 GMT
Have you ever been loyal to one brand/product of something, only to change when it let you down? What happened to make you switch brands/product? How much helpdesk hell did you go through before you made your decision? This is the place to vent your frustrations and meet other people who have felt just like you! What emotions do brands provoke in you? And how do those emotions change when you fall out of love with that brand? Do call centres make you want to pull your hair out and commit murder? Do you feel unheard? Is anyone actually listening? Do you ever feel dehumanised by companies? As though you are merely of interest for your money and that the customer just isn't king anymore? Are we just numbers now? What's going on? Please Hold Please hold, your call is important to us. Yeah right. Your call is in a queue. Oh no … You are number 65834 in the queue. Grrr! Press 1 to go to another digital department with yet another menu of numbers to press. Argh! Press 5 to speak to a bored call centre agent with a script and be driven demented.Sound familiar? Let's talk. Android and IOS mobile apps are available: www.proboards.com/mobile-forum-appAnd if you like our FB page we will feature and like your FB page. Feel like following us on Twitter? We follow back
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Post by OhDeer on Feb 18, 2013 6:05:29 GMT
yay i have more stars and my title has changed to Expert.
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Post by Admin on Feb 22, 2013 10:28:48 GMT
You're a 3 star expert
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