pattypan
Citizen
VIP (and don't forget it)
Posts: 20
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Post by pattypan on Feb 9, 2013 19:34:36 GMT
Hello there to my fellow switchers and non-switchers. I used to be a moderator so it is weird to be on this side of the room. What it means though, is that I will be very well behaved in my moaning! I live in Cape Town, South Africa and work in customer service management. As a consumer I demand honesty, politeness, efficiency and good quality from service providers.
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Post by Admin on Feb 10, 2013 10:45:40 GMT
A very warm welcome to you and it's lovely to have an experienced forumite here! Thanks so much for joining, I hope it will be fun. We're looking forward very much to getting busy and making new friends
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Post by Admin on Feb 10, 2013 18:57:59 GMT
Pattypan, I suddenly wondered (because of your job) whether customers' emotions are a factor in customer service management at all?
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